When I click on Ancestry TreeShare login nothing happens or I receive a message my password is incorrect.

 

In a main view use the key combo Ctrl+Shift+U and select "Reset Program Settings". Close and reopen RM9. Go to Settings>WebHints and click on "Reset TreeShare". Then go to Publish>Ancestry TreeShare and see if you can login. If you are using two-factor verification append the code received to the end of the password, without any spaces.

 

If you are still unable to login temporarily turn off your firewall, anti-virus and internet filtering software to see if one of them is blocking RM9 access to the internet. Then adjust their settings.